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Zammad

Zammad 是一个基于 Web 的开源帮助台/客户支持系统。「Zammad is a web based open source helpdesk/customer support system」

Official Site
Github repo
Main metrics

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Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many
features to manage customer communication via several channels like telephone,
facebook, twitter, chat and e-mails. It is distributed under version 3 of the
GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team

Main metrics

Overview
Name With Ownerzammad/zammad
Primary LanguageRuby
Program languageRuby (Language Count: 14)
PlatformDocker, Kubernetes, Linux, Vagrant
License:GNU Affero General Public License v3.0
所有者活动
Created At2012-04-02 08:50:33
Pushed At2025-04-17 16:09:49
Last Commit At
Release Count99
Last Release Name6.5.0 (Posted on )
First Release Name1.0.0 (Posted on 2016-10-19 07:57:06)
用户参与
Stargazers Count4.8k
Watchers Count131
Fork Count803
Commits Count16.8k
Has Issues Enabled
Issues Count5045
Issue Open Count458
Pull Requests Count131
Pull Requests Open Count12
Pull Requests Close Count331
项目设置
Has Wiki Enabled
Is Archived
Is Fork
Is Locked
Is Mirror
Is Private